Context & Intervention
The HNC automated conversation was based on the HaNC-RCv2. PPI activities involved two round-table discussions and individual technology trials with HNC patients from the ‘Heads2Gether’ HNC Charity and Ufonia conversation engineers. An external PPI expert was commissioned to oversee all PPI activities. All patients involved self-volunteered, were informed of the scope of the project via telephone and then in written briefing documents, they were then verbally consented by the external PPI expert prior to participation. All patients were remunerated for their time according to NHS England expenses and time rates for patient-participation. The final conversation was approved by the Trust’s HNC department and regional HNC multi-disciplinary team Lead.